A. This is usually done via javascript. Just put the code on BACK END --> Layout --> Site --> Head Tag

A. Yes, if you have the slide show feature enabled on your site. To enable an item to have a slide show, just go select BACK END --> Catalog --> Products --> add/edit --> Image --> Layout --> Slide Show.

A. Yes. Go to the FTP and add an index.html page. This becomes the splash page. Make sure the links to your home page is "home.jhtm".

A. Yes you can. You do this by simply adding/editing a category and Options --> Home Page --> Yes. Multiple home pages will result in random home pages on the front end. You list these home pages on the back end by choosing Home Pages on the drop down seen when you are listing all categories.

A. Yes. Just go to Layout --> Site --> Top Bar.
Put your navigation links that has the "log off" link on HTML Code Login.

A. You need to replace xxxxx with some meaningful text. #order# will be replaced dynamically with the order number.

A.

Go to each product that has box size now you will see EXTRA AMOUNT.

Let's say you want to charge $2.00 for each extra chocolate, so type 2.00 in this field.

To handle the weight to as follow.
let's say I add 2 of A100
			 5 of A103D
			 10 of A106M
chocolates to product ID = 495 which the box size is 12 and weight is 3 lb.

box weight is:  weight of product Id 495 + ( 2 x weight of product A100 ) + ( 5 x weight of product A103D ) + 
( 10 x weight of product A106M )

A. You disable the breadcrumbs on a category or item basis. Just add/edit a Category/Product --> Layout --> Hide Bread Crumbs --> Yes
You can also remove the Bread Crumbs on all Categories and Products on the assets/stylesheet.css
.breadcrumbs {
   display: none;
}

A. Put an image on Layout --> Righ Bar with an id.
   <img src="/assets/Image/images/xxxxxx.gif" id="rightbar_image">

On Category HTML, add this javascript code
    <script language="JavaScript">
       document.getElementById('rightbar_image').src="/assets/Image/images/xxxxxx.gif";
    </script>

A.

You can do any of these:

1. Remove all the columns completely including the header names and just leave the
SKU and Price columns.

2. Split the excel into multiple files less than 2 MB

3. remove lines that are not going to change.

A. You can do this on a global basis:
BACK END--> SiteInfo --> Site Configuration --> Category Options --> Global Sub Category Levels --> 0
or category basis:
BACK END--> Catalog --> Categories --> Add/Edit Category --> Layout --> Sub Category Levels --> 0

A. Create a hidden category, and put the products you want to track the sales there, then create a category, and use the category link to put a link to the hidden category and on that link you can put tracking code related to that category, then on the order page, you can sort orders by tracking code to track what category orders came from.

A. For the products, just enable "Show On Invoice" and "Show On Packing" on
BACK END --> Customers --> Fields
For the customers, just enable "Show On Invoice" on
BACK END --> Customers --> Fields

A. There might be a problem on your head tag. Remove LAYOUT--> Site --> Head Tag temporarily and see if this solves the issue.

A. Make sure you put absolute values and not excel formulas.

A.

There are two ways to access photos on server:

1. Using FTP Program (coreftp.com)(you can Upload/Delete) use a FTP application. The Product photos are in these paths /assets//Image/Product/detailbig or /assets//Image/Product/thumb. You can create a new folder and save your image there.

2. Html Editor (you can Upload images) Go to any product find Long Description and then click on Html Editor, click Insert/Edit Image icon, then click on Browse Server. Here you can Upload images to any folder.

A. Catalog --> Categories --> Add/Edit Category--> Layout --> Sub Category Columns

A.

You can put your code on STORE MANAGER --> Layout --> Site --> Footer
If you are using an external javascript file and you have an SSL enabled site, make sure the location starts with <script src="https://... to avoid security alerts.

A. add the following on your stylesheet

.subCategories {

text-align: center;
margin: auto;

}

text-align: center; will align the links
margin: auto; will align the whole table

A. Just edit the image located on your FTP.
assets/Image/Layout/button_alsoconsider.gif

A. We use CSS for the category links on the left bar. 1. Go to the FTP 2. go to assets folder 3. download stylesheet.css 4. open this on a text editor 5. change the color property on this style class .leftbar_catLink { color: #000000; }

A.

On your Layout --> Site --> Header
<a name="top"></a>

On your Layout --> Site --> Footer
<a href="#top">Back To Top</a>

A. 1. create form with action="webform.jhtm"
<form method="POST" action="webform.jhtm">

2. for subject of email
<input type="hidden" name="subject" value="PLACE SUBJECT HERE">

3. for acknowledgement page, simply create a hidden category with HTML
<input type="hidden" name="returnURL" value="category.jhtm?cid=put category id here">
note: value must not contain "http" meaning path must be relative

4. for actual data to be emailed, form variables must start with two underscores
 for example: <input type="text" name="__Name1">

5. the form accepts file upload in MS WORD or PDF that will be sent as an attachment
<form action="webform.jhtm" method="post" enctype="multipart/form-data">
<input type="file" name="file">

note: this webform.jhtm doesn't validate so javascript must be written to
enforce required fields before submission.

Fields will be sorted alphabetically and not on the order of fields on the form. If you want to maintain the order of fields on the form, you can do this.
__a_FirstName
__b_LastName
__c_Address

this form submits to:
BACK END --> SiteInfo --> Site Configuration -->  Contact eMail

A. This is the generic search form

<form action="search.jhtm">
<input type="hidden" name="category" value="" >
<input size="8" name="keywords" >
<input type="submit" value="Go" >
</form>

If you notice, there is a hidden category parameter. If you leave this blank, then it searches for all items on all categories. If you put a valid category id then it will search only on this category. Because of this it is possible to make this parameter a drop down.

<form action="search.jhtm">
<select name="category">
  <option value="">All Categories</option>
  <option value="1">Put any text here</option>
  <option value="2">Put any text here</option>
</select>
<input size="8" name="keywords" >
<input type="submit" value="Go" >
</form>

You can create a category that contains items that are on a specific price range. Let's say "less than $100". On the dropdown you can put this plus the correct category id.

A. To make a department just go to
ADMIN --> Catalog --> Categories --> Add/Edit Category --> Layout --> Show Sub Categories --> Check
The subcategories of this category will show on the left bar.

A. BACK END --> SiteInfo --> Site Configuration --> Also Consider Details Only --> Yes

A. The button is on your FTP:
assets/Image/Layout/button_addtolist.gif
Just download, modify and then upload.

A.

To hide or protect a product: STORE MANAGER --> Catalog --> Products --> Add/Edit --> Protected Level.

The protected level can be adjusted from level 1-10 to allow certain members who have access to view the product or category.

A. For the pdf invoice, you can upload an image for the header and footer section. Go to
BACK END --> Layout --> Invoice --> Invoice PDF
BACK END --> Layout --> Packing List --> Packing List PDF

A. Just leave the Right Bar (Top and Bottom) empty. You can also selectively hide the right bar on a per category or product basis.

A. http://wwwapps.ups.com/etracking/tracking.cgi?tracknums_displayed=5
&error_carried=yes&TypeOfInquiryNumber=T&HTMLVersion=4.0&sort_by=status
&InquiryNumber1=#tracknum#

A.

 This is how paypal orders work. We are using Instant Payment Notification (IPN)

A. Discount will only apply if price of item didn't come from price table or special pricing. If item has a valid sales tag, discount will be applied to the discounted price.

A. The product comparison works by the customer adding multiple items on the comparison list. These items need to be enabled for comparison by checking the BACK END --> Catalog --> Products --> add/edit --> Compare.
You need to enable the product fields that will show on the comparison list by BACK END --> Catalog --> Products --> Fields --> Compare.
You can compare 2 to 10 items on the front end. Just configure BACK END --> SiteInfo --> Site Configuration --> Maximum Comparisons.

A. The number of search matches will depend on Search Options --> Keywords Delimiter. You can further filter the results by "at least one word must match" or "all words must match".

A. This option is for partial word searching.
If a customer types "123" and you have an item with a keyword that is "12345", then the item is a match if your keyword delimiter is NONE.
If you want full word searching then choose a SPACE or COMMA delimiter. You should modify your keywords to " 12345 " or ",12345,". The customer will then have to type "12345" in order to see this item.

A.

Once an order has been placed the following steps should be done in order to keep track on inventory
Note: Inventory will triger when order status change to "ship"
Workflow for new order:

• All Items in stock
  1. (One time ship) change the status to ship
     • On fly a packing List will generate
     • Notice background of quantity column will be change to green
     • To print Packing List Click on Action -> Packing List
  2. (Partial Ship) Click on Action -> Packing List
     • You will see the list of items with the ability of checking live inventory for each product
     • You can update shipping tracking Number later (Just for reference)
     • If you don't want to ship a product for any reason just simply click on remove check box
     • select the quantity that you want to ship at this time from the drop down menu
     • Finally click on Generate Packing List
     • You will see a list of packing List for this order
     • Mouse over the printer icon to print the packing List (There are 2 format for printing)
     • Continue this partial generating Packing List untill you fully fulfill the order
• Part of items in stock
  1. Use Packing List for in stock products
  2. Use Drop Ship Click on Action -> Drop Ship
     • You will see the list of items with the ability of checking live inventory for each product
     • You can update shipping tracking Number later (Just for reference)
     • If you don't want to ship a product for any reason just simply click on remove check box
     • select the quantity that you want to ship at this time from the drop down menu
     • Finally click on Generate Packing List
     • You will see a list of packing List for this order
     • Mouse over the printer icon to print the packing List (There are 2 format for printing)
     • Continue this partial generating Packing List untill you fully fulfill the order

A. You can only put one SKU.

A.

Shipping cost  =  Carrier Price  +  HANDLING Base + ( weight or price x HANDLING INCREMENTAL )


let's say USPS returns $10.00 shipping for a specific item.
let's assume the subtotal of the order is $100.00
let's define: 	
Handling = base on price
HANDLING Base = $2.00
HANDLING INCREMENTAL = $0.05


Shipping cost  =  Carrier Price  +  HANDLING Base + ( weight or price x HANDLING INCREMENTAL )
$17.00	= ( USPS $10.00 )  +  $2.00   + ( $100.00  x  $0.05 )

This formula applies to both domestic and international 
( there is no way to distinguish between domestic and international )

A. 1. Go to Add Product.
2. Name it for example Box or Gift Box or ... and fill out all the necessary info.
3. Specify the capacity of this box in the box size field.(If you don't put any number, the capacity of this box is unlimited)
4. Go to option and click Add/Edit
5. click Update Product
6. You can add 2 types of options:

• Click Add -> regular options: eg. size,color,...
• Click Add Box Content -> sku: Simply provide a valid sku which you created before.

A. If you have products that need to be ship faster, please follow below instruction:

Product setup:
1. Create a product( eg. Chocolote 1 )
2. Click on Temperature enable
3. Specify the maximum temperature which this product wouldn't damage.

Shipping Method setup:
1. Go to SiteInfo->Shipping
2. For slow delivery methods enter high temperature. This means delay on delivery wouldn't damage the product.
Rule of thumb: Faster delivery method lower the temperature.

Note:

• If the temperature of destination is higher than the product temperature, User wouldn't see the slow delivery method option in shopping cart.
• If the destination and company location are in the same State temperature effect will be ignored.

A. New Ticket
To create ticket click on NEW TICKET in My Account page. Then fill out the form. Be specific and explain your question or request clearly and submit.
When you submit a ticket an email will sent to you and admin to notify of the new ticket.
Tickets
You can keep track of the ticket by going to My Account and click on Tickets. Here you can update the ticket and look at the question/answers of the previous tickets.
After the issue is resolved you can close the ticket.

A.

1. On Advanced Contact create a form (under Form Builder Tab) and name it xxxx
2. Button Title: Submit
3. trackcode: xxxxx
4. click on Save Form
5. click on HTML code
6. Inside the HTML code you will see this:

Copy and Paste formid(highlighted area) to webjaguar->siteInfo->Site Configuration->form ID

You can add add all new  customer mailing list to a specific  group:

1. On Advanced Contact create a group (under Group Tab) and name it xxxx
2. Subject:
3. Sender: This is an email address, Required
4. Html Content: Required
5. Plain Text Content: Required
6. Click Add
7. you will see the new group on the list, click on it
8. copy the ID and save it to webjaguar->siteInfo->Site Configuration->group ID

A.

1. Using Purchase Order Module. (Recommended - Keep history)
2. Click on Inventory Tab on top and click on Import/Export

A. Just add your company logo to the following location:
assets/Image/Layout/companylogo.gif

A. Go to Catalog->Products List->Click on yellow tab

Note: If you don't see the yellow tab just refresh your browser,

A.

For each option value add price as the following format:

$99.99

Example:
Red $4
Blue $3
or
Red + $4
Blue + $3

for negative price:

Red $-4
Blue $-3
Note : $ sign will trigger the price don't forget it.